Shipping and Returns Policy

You are responsible for inspecting the merchandise when it is delivered.

If there is excessive damage or the shipment is incorrect, you should refuse the shipment and call us immediately at 1-866-6-G2ATEC.

It is your responsibility to fully inspect your merchandise within 2 weeks of receipt. If you find you have a problem with damage or an incorrect shipment, you must contact us during this period.

We cannot be held responsible for damages or incorrect shipments if you wait beyond this period to inform us.

As long as you contact us during this two week period, any item that is damaged when it arrives or that does not arrive with the right specs will be promptly replaced by us at no additional cost to you.If you order something and it arrives as ordered but you want to return it, you will be responsible for all shipping charges, including return charges.

You must contact us within 2 weeks to return these items. If you wish to return or exchange an item, email us at support@g2automatedtechnologies.com or call 1-866-6-G2ATEC. In your email/call, include the name on the order, the order number, and the order date. We will email or call you back with instructions for how to complete the return.

Please do not send in the item without receiving confirmation and instructions from us. Items sent in without prior instruction, as well as refused shipments, may not be eligible for a return credit.

Any orders that are needed to be returned are subject to an 80% restocking fee. Note that you must keep all original packaging and boxes for damage claims to be processed. If you do not save the original packaging and boxes, we regret we will not be able to facilitate your damage claim.